Duet Case Study - Auckland Regional Council

Duet, SAP May 26th, 2008

There’s a new video testimonial at www.duet.com about Duet implementation in Auckland Regional Council.
Check it out at http://www.duet.com/MediaLibrary/Videos/ARCCustomerTestimonialFlash/tabid/257/Default.aspx

(Unfortunately, no embed option. SAP still has something to learn how to let go…)

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Want to Meet Me (and the Duet team) at TechEd?

Uncategorized March 18th, 2008

Microsoft finally opened up the Meetings application for TechEd at http://www.face2facemeeting.com/teched/

So, if you want to meet up and talk (about anything) just schedule a meeting :-)

The easiest way to find me there is to going to the Find Participants screen and looking for Duet as keyword.
You’ll be able to find me and my teammates from the Duet team at SAP who are coming to TechEd.

See you there…

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Apple iPhone Announcement

Apple, Gaming, Technology March 6th, 2008

TechCrunch and Macworld were live blogging from the Apple iPhone Software Roadmap event at the Apple campus at Cupertino.

Below are the main takes from today’s announcements (plus some commentary of course):

  • Long list of features aimed at the Enterprise market:
    • Push email\calendar\contacts
    • Global address list
    • Cisco IPsec VPN
    • Two-factor authentication, certificates and identities.
    • Enterprise-class Wi-Fi with WPA2/802.1x.
    • Security tools to enforce security policies.
    • Deployment tools to allow an organization to configure and set thousands of devices easily.
    • Data Security - Ability to protect iPhone data and remotely wipe it.
  • Apple licensed the Microsoft Exchange ActiveSync protocol and will feature full Exchange sync support on the next iPhone update.

“With ActiveSync, the iPhone talks directly to Exchange. So the iPhone will get push e-mail, push calendaring, push contacts, global access lists, and remote wipe, all while talking to Exchange. And it’s built into the existing applications — mail goes into the same Mail program, calendar into the same Calendar, and so on.”

  • iPhone SDK

“Starting today we’re opening up the same APIs and tools that we use to develop our own applications today. Now, there are a lot of pieces that make up an SDK. But the most important are the APIs and the platform. And we have a great one, Mac OS X.” Layers: Core OS, Core Services, Media, and Cocoa. “To build the iPhone OS, we took the bottom three layers and moved them across. Now Cocoa is interesting… it’s the best application framework out there, but it’s based on a keyboard and mouse.” Instead, they build Cocoa Touch, based on touch interaction with the iPhone OS.”

According to Apple, its opening up all the APIs used by its own developers to develop the iPhone applications. They’re also building tools to support developers (on a Mac):

“Now a brand new development tool, the iPhone Simulator. Runs on a Mac, and simulates the entire API stack of the iPhone OS. So right here, on your Mac, you can run your application in the simulator, which gives you an incredible turnaround time on development.”

  • iTunes as an Application Market

Apple is using iTunes to allow distributing and selling applications. Developers have a standard platform to be used for distributing their application.
The application store is going to be the exclusive way to distribute applications to the iPhone. It is going to be free of charge for free applications and will involve a 30% fee of revenues of commercial applications.

Reminds me of Nintendo tactics - in its early days, Nintendo kept all manufacturing rights for Nintendo hardware. Being the manufacturer of Nintendo cassettes media it made all its developer buy its media to be able to distributing games…

  • Gaming platform

One of the aspects of the SDK is that it supports OpenGL for graphics and OpenAL for sound.
Apple had representative from EA testifying about the iPhone as a gaming platform and talking about games they’re working on.
Apple is selling the iPhone as a device with serious gaming capabilities. I bet we’ll also see more desktop oldies converted to iPhone now….
Combines with iTunes as a game distribution platform Apple can be on to something interesting here…  Kind of like what Microsoft is doing with Xbox Live! Arcade

  • Business Applications Platform

The iPhone graphics capabilities can also be used for analytics in business applications, as demonstrated by a SalesForce.com application:

“Salesforce automation application comes on screen. There’s a needle showing how a sales guy is doing, on a spectrum from red to green. A full iPhone toolbar on the bottom, and a native iPhone list at the top.”

Other demos shown:

  • Apple also had AOL talking about bringing AIM to the iPhone. I guess the other instant messaging platforms will follow…
  • Epocrates - Software used by doctors. I guess Apple is joining Microsoft, Google, SAP and Oracle in attacking the health market
  • iFund

Kleiner Perkins announced a $100 million iFund for investment in startups who create applications for the iPhone.
http://www.kpcb.com/initiatives/ifund/index.html

I wonder how corporate IT is going to treat these new features. Richard Koman at ZDnet seems skeptic

In any case, an iPhone SDK plus tight integration with Exchange can bring up some interesting ideas for Enterprise Applications like the ones we’re doing at SAP…
An iPhone Duet (iDuet) anyone?

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Sexy Enterprise Software?

SAP December 13th, 2007

Robert Scoble started a debate over the weekend when he wrote that enterprise software isn’t sexy.
I guess Scoble struck a nerve as his post caused a frenzy in the enterprise blogsphere, and on a Sunday…

Here are some of the comments:
Michael Krigsman, Nick Carr, Jason Wood, Dennis HewlettEd Hermann, George Ou, Ross Mayfield, Susan Scrupski,
Ian Joyce, Anshu Sharma, Craig Cmehil, Sadagopan, Vinnie MirchandaniStowe Boyd and Alan Patrick, and Thomas Otter. (see Techmeme for more)

I think the Damn proud to be “un-sexy” post by Vinnie Mirchandani exposes the root problem in SAP and in enterprise software in general:

..Yes, we will never have the glitz of  following a Facebook or Twitter or an iPhone, but the software and other technologies we cover cut checks, invoice customers, design products, manage supply chains, keep the wheels of commerce turning.

Aren’t you glad some of us find that sexy -)”

I have to side Thomas on this one. So what if enterprise software runs complex business processes and has to support standards, laws and regulations? Does it mean that the interface to these process has to be complex?

Why do I need a PhD in economics to be able to fill out an SAP expense request? Or a dedicated HR person that will file my vocation and attendance information into the ERP because its too complicated for the untrained to do so (and I’m a tech guy, imagine what its like in low-tech companies)? How can we let “enterprise” be an excuse for over complicating even these simplest processes?

Google is a great example for hiding complexity. I can’t even imagine the cloud computing hell, the algorithms and the army of computer science PhD that make Google work, and yet, all that complexity is hidden behind a simple text box where I just need to write my search term and get instant results. Simple, effective and usable by anyone without the need for special training.

Amazon too, have a simple, friendly interface tailored per customers needs. Behind this interface Amazon has to process and store a huge amount of data and manage complex business scenarios - supply chain management, invoicing, etc. - in a reliable and secure manner, etc.

Even look at personal banking applications like Mint and Leumi. They provide reliable banking expertise wether you’re a simple user, a day trader or a professional broker.

So what makes enterprise software different? If the above companies can make engaging and intuitive software while still enabling execution of complex business processes in a reliable and secure manner.
New business software disrupters, like SalesForce.com, are taking advantage of the simplicity and ease of customization features we see in consumer applications.
Enterprise software makers like SAP, still stuck somewhere in the 80s computing age, need a serious change of mindset in order to be able to continue competing. The current way of doing things doesn’t lead to anywhere…

So, maybe Vinnie is proud to be “un-sexy” but I’m damn tired of getting the evil eye (at best) whenever I tell someone I work for SAP…

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Duet: An Enterprise S+S Offering From Microsoft And SAP

Architecture, Duet, SAP December 12th, 2007

The Strategic Architect Forum (SAF) conference was hosted at the Microsoft Conference Center in Redmond over three days during November 2007. All the keynotes and informational sessions are available for download at the SAF recorded sessions site.

Be sure to check out the Duet: An Enterprise S+S Offering From Microsoft And SAP session”:

Duet: An Enterprise S+S Offering From Microsoft And SAP
Chris Keyser (Microsoft)
Burra Gopal (Microsoft)
Adi Kavaler (SAP)

[Video] . [Slides] . [Transcript]

Other topics include:

  • Changing the World with Software and Services
  • Project Astoria: Data Services for the Web
  • Anatomy of An S+S Application
  • Unified Communications: Breaking VoIP Barriers
  • Composite Application Architectures Using the 2007 Office System
  • A Data-driven Approach To Distributed, Concurrent Software
  • A Look Into Microsoft Research
  • Claims-Based Identity Layer For The “New Internet”
  • The Reality Of The Cloud And The Future Of The Datacenter
  • Mining Lightning For The Cloud
  • User Experience for Architects
  • Windows Live Platform: Making Better End User Experiences
  • Dynamic IT
  • Amazon.com’s Simple Storage Service, Elastic Compute Cloud, and Simple Queue Service
  • Lessons Learned from the Web’s Edge: MySpace
  • Leading Geeks: How to Manage and Lead People Who Deliver Technology
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