When BNSF decided to replace its aging legacy systems, two software companies naturally came to mind. At the end of the decision process, only SAP remained.
Fort Worth, Texas-based Burlington Northern Santa Fe Railroad had already pushed its decades-old legacy systems to the limit, and with the railroad industry expecting rapid growth, the company decided it was time to upgrade, according to Jeff Campbell, BNSF’s vice president of technology services and chief information officer.
The only question was: SAP or Oracle?
The final nail in Oracle’s coffin may well have been Duet. While SAP and Oracle both had advantages in other areas, BNSF felt Oracle couldn’t match Duet’s functionality.
“Our casual users are very good at, and very familiar with, the Office environment,” Campbell said. “To be able to utilize that platform — as time goes on and more functionality is available in Duet — makes it much easier for the end-user experience.”
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